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The customer at the heart of our strategy

Enjoy a wide range of services to develop your project as conveniently and precisely as possible.
Services
Sales advice Sales Technical Office Agility and fulfilment Integrated logistics Assembly advice and coordination Post-sales service

Sales Technical Office

In tandem with our sales team, our technical office will provide very detailed proposals with everything you need to develop your project.

Know-how

All our technicians have vast experience in cold projects.

Agility

We work every day to offer you the best time frames on the market.

Direct contact

We assign you direct contact with one of our technical teams from your first project.

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Agility and fulfilment

We adapt to the requested time frames and fulfil them on time in 99% of cases.

Integrated logistics

At Kide we offer you a door-to-door service.

Quality guaranteed

We only work with logistics companies that guarantee quality in their service.

Saving time

Kide takes care of everything. You won't have to worry about a thing.

Contact at all times

Whenever you need to, you can ask us for information about your orders.

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Assembly advice and coordination

We include work coordination and monitoring. Depending on your location, you'll have access to our team of installation technicians.

Profiles with extensive experience

Our installation technicians have in-depth experience in all kinds of projects in the cold sector.

Convenience

This service will facilitate your project's development. Kide takes care of every management task.

Quality standard

We guarantee you a quality service to ensure the project meets your expectations.

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Post-sales service

Post-sales service

Whenever you experience an issue you will be able to speak to someone on our technical team.

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Spare parts

We can send you spare parts of all the components in our equipment.

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Direct contact

International coverage and direct contact with our team.

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Customer
testimonials

" In KIDE’s Compact Mini Dryer, we found the ideal solution for our case, along with the necessary technical advice for its proper installation and use. Pedro V. Entrepreneur
" We are a company dedicated to the production of ham and KIDE has established itself as one of the key suppliers. Very professional team and good performance of the machines. David S. Manager
" KIDE's technical team carried out a personalised study and project development that perfectly matched the client's needs. Very satisfied with the final result. Paz C. Engineering
" I want to highlight the service we’ve received from the technical support team (TSS); they swiftly resolved our doubts. It’s a pleasure to work with such a thorough and approachable team. Ana M. Manager
" The initial guidance from KIDE has been a pivotal factor in deciding to embark on the project we had at hand with them. From the very beginning, they shared a wealth of knowledge with us, and we are extremely content. Ángel S. Engineering
" Very satisfied with Kide’s range of refrigeration units. It’s comprehensive and highly tailored to market needs. Manuel R. Installer
" I stumbled upon KIDE by chance, but I am delighted to have chosen them for my project. Right from the start, they have consistently shown complete availability to advise me and address all my doubts. Eva F. Manager
" I would emphasise KIDE’s exceptional product and the ease of door assembly. Certainly, we will continue our collaboration with them! Mario I. Self-employed
" Thanks to the wide range of KIDE doors, I have covered all the needs that have arisen in recent years. Very professional team and quick response. Juan R. Installer
" A highly professional team delivering a good product. We have been collaborating for several years. Francisco A. Manager
" I unequivocally commend KIDE’s service. They are very attentive from start to finish, working with them feels like having them as part of our team. Rosa G. Architect
" I have been collaborating with KIDE for years, always achieving good results. What I appreciate most about the panels is their ease of assembly. Aitor B. Installer
" I have been collaborating with KIDE for years, always achieving good results. What I appreciate most about the panels is their ease of assembly. Juan G. Installer
" If I had to sum up KIDE in one word, it would be quality. We are highly satisfied with the comprehensive service they provide for our projects. Virginia B. Engineering
" Our collaboration with KIDE has spanned several years and has always been very positive. I want to highlight their professionalism, service and swift response to any incidents. Jorge P. Distributor